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Privacy Policy

Thank you for choosing to shop at our online boutique. We understand the importance of privacy and are committed to protecting the personal information that you provide us.

Information Collection:
When you place an order on our website, we may collect the following personal information from you:

Email address
Mailing address
Phone number
Payment information
We may also collect non-personal information such as your browser type, IP address, and the pages you visit on our website.

Information Use:
We use your personal information to process your order, communicate with you about your order, and provide you with updates and promotions related to our store. We do not share your personal information with third-party companies or organizations unless it is necessary to fulfill your order or required by law.

We may use non-personal information such as website analytics to improve our website and better understand our customers' needs and preferences.

Information Security:
We take the security of your personal information very seriously and take reasonable measures to protect it from unauthorized access, disclosure, and misuse. We use industry-standard security technologies and procedures to protect your personal information.

However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us.

We may use cookies to enhance your shopping experience on our website. Cookies are small files that are stored on your computer and contain information about your browsing activity. We use cookies to remember your preferences, personalize your experience, and analyze website traffic.

You have the option to disable cookies in your browser settings, but please note that doing so may limit your access to certain features on our website.

Children's Privacy:
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we discover that we have collected personal information from a child under the age of 13, we will delete it immediately.

Changes to Privacy Policy:
We reserve the right to modify our privacy policy at any time. Any changes to our policy will be posted on this page.

If you have any questions or concerns regarding our privacy policy, please do not hesitate to contact us. We value your privacy and appreciate your trust in us.

Return & Exchange Policy

Return/Exchange Policy

Return and Exchange Policy

At MiniMeKicks, we are dedicated to providing you with the best shopping experience. We understand that sometimes items may not fit perfectly, and we've streamlined our return and exchange process to make it as smooth as possible.

Return Requirements

Please ensure that any returned items meet the following criteria:

  • Unused and Unworn: Items should be in their original, unused, and unworn condition.

  • Original Packaging: Return the item in its original packaging with all tags still attached.

  • Documentation: Include any documentation that came with the item.

Reasons for Returns and Exchanges

We accept returns and exchanges for the following reasons:

  1. Wrong Size: If you receive an item in the wrong size, we're here to help. Read below for our exchange process.

  2. Faulty Items: If an item is found to be faulty upon inspection, we will either issue a refund or exchange.

Exchange Policy for Wrong Size Chosen

If you received an item in the wrong size and need to exchange it there is a $25 fee, please follow these steps:

  1. Approval: Contact us via text to get the exchange approved.

  2. Place New Order: Place a new order for the correct size online.

  3. Enter coupon code "EXCHANGE": During the checkout process.

  4. Choose Shipping option "exchange fee"when completing the order.

  5. Next You must ship the incorrect item back to us within 48 hours of placing the new order.

  6. Text Tracking Info: Text us the tracking information for the return shipment.

  7. Item Replacement: Once we receive and inspect the new item, we will ship the correct one to you.

Items That May Not Qualify for Returns

Please note that the following examples may not qualify for returns or exchanges:

  • Final Sale Items: Items designated as "Final Sale" are typically non-returnable unless they are faulty.

  • Used or Worn Items: Items that have been used or worn and cannot be resold as new.

  • Items Without Original Packaging: Items returned without their original packaging or with missing tags.

  • Custom-Made or Altered Items: Items that have been custom-made or altered to your specifications, as they are unique and cannot be resold.

  • Intimate or Personal Items: For hygiene reasons, intimate apparel and personal care items may not be eligible for returns unless they are faulty.

  • Items Beyond the Return Timeframe: Items returned after the specified return timeframe, typically 14 days from delivery, unless otherwise notified.

We are committed to ensuring that your returns and exchanges are processed efficiently and promptly. If you have any questions or need further assistance regarding our return and exchange policy, please contact our customer support team. We are here to assist you in any way we can.

Shipping Policy

Thank you for choosing MiniMeKicks! We are committed to delivering your orders promptly and efficiently. Please review our shipping policy to understand how MiniMeKicks handles shipments and delivery times.

Order Processing and Ready-to-Ship Items

  • Orders placed by 12 noon EST typically ship on the same day, provided the product is ready to ship. However, for items such as denim jeans or custom-made items, please allow for processing times ranging from 1 to 5 days.

  • If you have a specific or ideal date by which you need your shipment to arrive, please reach out to us via text or direct message on Instagram to confirm that we can meet your deadline.

  • During new releases, sales, or holiday seasons when order volumes are higher than usual, please allow an additional 1-2 business days for order processing.

  • Note that UPS stores are closed for drop off Saturday and Sunday.

Estimated Shipping Times within the U.S.

  • Once shipped, Priority Mail orders typically take an estimated 5 business days to arrive within the U.S. Please note that the actual delivery time may vary depending on the shipping method you choose at checkout.

  • For Next Day shipping, please be aware that while most U.S. addresses receive packages within 1 day, it may take up to 2 days using this shipping method, considering processing time. Please keep in mind that we cannot guarantee a specific date or time of package arrival, but we will make every effort to expedite the shipping process.

  • Any delays in post-delivery will be the responsibility of the shipping carrier.

Signature Confirmation Option

  • We offer the option of Signature Confirmation for added security. If you are concerned about the safety of your package and do not have a secure mailbox or a management office to accept packages, we recommend selecting Signature Confirmation.

  • In some cases, mail carriers may leave packages outside, making them susceptible to theft. Choosing Signature Confirmation helps ensure the secure delivery of your package.

Shipping Insurance Requirement

  • Purchasing shipping insurance is a requirement for all orders. Shipping insurance provides added protection in case of lost or damaged shipments. We strongly advise that you select this option during the checkout process to safeguard your purchase.

Lost or Delayed Shipments

  • In the unfortunate event of a lost or delayed shipment, it is important that you contact the courier directly to report the issue. Once you have contacted the courier, please send us an email to let us know about the situation. We will work diligently to assist you in resolving the matter.

International Shipments

  • We proudly offer worldwide shipping, and international orders typically take 7-14 days to arrive at their destination.

  • Please be aware that international orders may be subject to customs duties and fees when they reach the destination country. These fees are not imposed by MiniMeKicks and are not paid to MiniMeKicks. We have no control over these fees, and they are the responsibility of the customer.

  • While we will do everything in our power to ensure that your package arrives on time, please understand that no arrival time is guaranteed by us. Arrival times may vary due to factors beyond our control, including customs delays for international shipments.

If you have any questions or need further assistance regarding your order or MiniMeKicks' shipping policy, please don't hesitate to contact our customer support team. We are here to assist you!

Terms and conditions

Thank you for choosing to shop at our online sneaker store. By using our website, you agree to the following terms and conditions:

Product Availability:
All products on our website are subject to availability. We reserve the right to limit the quantity of products we supply, to reject or cancel any order, and to discontinue any product at any time without notice.

All prices listed on our website are in the currency specified on the website and are subject to change without notice. We are not responsible for any typographical errors or inaccuracies in pricing.

We accept various forms of payment including credit cards, PayPal, and other payment methods specified on our website. By placing an order on our website, you agree to pay the total price for the products ordered, including any applicable taxes and shipping fees.

We strive to ship all orders as quickly as possible. However, delivery times may vary depending on the shipping method selected and the destination of the order. We are not responsible for any delays in shipping caused by third-party shipping carriers or customs processes.

Returns and Exchanges:
Please refer to our return policy for information regarding returns and exchanges. We reserve the right to refuse any returns or exchanges that do not meet our return policy requirements.

Intellectual Property:
All content on our website, including but not limited to images, text, graphics, logos, and designs, is the property of our company and is protected by copyright, trademark, and other intellectual property laws. You may not use any content from our website without our express written permission.

Limitation of Liability:
We are not liable for any damages or losses, including but not limited to direct, indirect, incidental, consequential, or punitive damages, arising from your use of our website or products.

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses, including but not limited to attorney fees, arising from your use of our website or products.

Governing Law:
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction where our company is located. Any disputes arising from your use of our website or products shall be resolved in accordance with the applicable laws of that jurisdiction.

Changes to Terms and Conditions:
We reserve the right to modify these terms and conditions at any time. Any changes to our terms and conditions will be posted on this page.

If you have any questions or concerns regarding our terms and conditions, please do not hesitate to contact us. We appreciate your business and strive to provide you with the best shopping experience possible.

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